Female Owned & Operated

Roofing & Restoration Contractor

  Serving the Coastal Carolinas 

OUR PROCESS

The Road To Redemption

your roof replacement process

CONTACT US

Give us a shout! Our roofing experts are ready to serve.

SCHEDULE INSPECTION

 We will reach out within 1-2 days to schedule an inspection. 

INSPECTION

One of our Roofing Gurus will conduct a thorough property & roof evaluation - assessing general condition, checking for storm created damages & honing in on the vulnerable areas like slope intersections, wall connections, roof penetrations, chimneys, dormers, pipe jack/vent flashings, etc. If we notice something, we always take a picture. Leave the climbing to us!

Upon completion, your Redemption Roofing expert will report back on our Findings, Recommendations & Next Steps complete with a Photo Timeline of the Inspection. If more than one course of resolve is available (example: repair or insurance claim) - work with your Project Manager to better understand your current situation & overall project goals. Your continued transparency helps us serve you better.

PROJECT DISCUSSION

Once we’ve determined the appropriate course of action for your home - our Estimating Team will build a Detailed Proposal to best reflect your project needs.  Our proposals come equip with a Breakdown of Contractor Responsibilities, Description of Work Being Performed, Crew Duties, Materials Needed, Estimated Project Timelines, Project Payment Schedule, Homeowner Checklist, Potential Additional Expenses Incurred (example: replacement decking), Warranties Given and a To-The-Penny Figure to get started. We want to Leave No Doubt that you know exactly what this project entails. No Surprises.  

STAGING

Project materials are delivered 1-3 days before Production Kicks off - this gives our Roofing Pros a chance to confirm project materials & make any last minute adjustments as needed. Some call it an attempt to "control chaos” - We just call it being Prepared.   

PRODUCTION

The day we’ve all been waiting for! The Crew, Dump Trailer on Wheels & Quality Control Specialist will arrive bright & early to start the day. They begin with staging their equipment & setting up Roof-to-Ground tarps at the Eaves to mitigate risk & allow for easier clean-up. Then it’s off to the races with tearing off your existing roof, ensuring a solid foundation for the new one & assembling your new system one component at a time until completion. Our Quality Control Specialist is be on site for the majority of the project - they are essential to ensuring the project is executed as promised, provide thorough photo documentation of the install process & assist the crew as needed. We want to be easily accessible if you have any questions, comments or concerns in the middle of the project. As always, we finish with sweeping the yard with magnets, cleaning debris out landscaping & blowing off patios, driveways, sidewalks and take the dump trailer with us at the conclusion of the day.

CLOSEOUT

Final Project Payments are Due at Project Completion. You will Receive a Paid in Full Invoice & Warranty Documentation to reflect the project performed. Ask Your Project Manager About Our Referral Program!!!